Error 492 in Play Store – Here is What Needs to be Done

Vikas Medhekar Smartphones

The following error appears on screen while installing or updating apps. Google Play Store fails to perform installation/ upgrade task and aborts the process.

Update for <App Name> could not be downloaded due to an error. (492)

Error Code

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Delete PlayStore & Google Service Framework Cache Contents

Remove Google Services Framework Cache and Google Play Store cache contents. Cache becomes corrupt after continuous use of files.

  1. Go to Main Menu > Settings page.
  2. Scroll down the page.
  3. Tap Apps icon.
  4. Tap icon on the lower right.
  5. Tap the name of Google Play Store.
  6. Tap the following two buttons:
  • Clear Data
  • Clear Cache
  1. Follow the same procedure for Google Service Framework app.
  2. Exit out of the screen.
  3. Reboot your device. Long press Power key, select Restart option.

 

Use Recovery Mode

Recovery Mode is too worth trying. The key combinations will vary depending on which phone you use.

  1. Press Power Key + Volume Up + Home keys simultaneously. For some phones, you’ve to press Volume Down + Power Key.
  2. This loads Recovery Mode.
  3. Select “Wipe Cache” option in the new screen.
  4. A confirmation prompt will appear. Confirm it and proceed next.

 

Stop and Restart Google Play Store

Sometimes Google Play Service stops responding. In such cases, terminate and re-load the service as shown under:

  1. Refer to steps # 1-5 under the Delete PlayStore & Google Service Framework Cache Contents section.
  2. Tap Force Stop button.
  3. Restart your smartphone.
  4. In the same manner, restart the service again. This time tap Start button.

 

Delete Temporary Objects

This is the most crucial step. The problem is temporary files, duplicate contents occupy a large area of your internal memory and external memory like SD Card. Delete them all using ST Cleaner & Booster.

Smartphone

 

Remove Recently Installed Apps

You might have installed new apps recently. Check for such apps, remove them all.

  1. Tap Main Menu icon.
  2. Now that you have thumbnails of all different apps.
  3. Press and hold thumbnail of a newly installed app. Drag and drop it to “Uninstall” link on the upper corner of the Home Screen.