Here is How you Deal with Error 1402 in System

Vikas Medhekar Windows

A problem arises while installing or uninstalling a software and your computer comes up with following error message:

Error 1402

Affected programs:

  • Adobe Acrobat
  • AutoCAD
  • Adobe Reader
  • Change Auditor for Active Directory (Dell)
  • QuickBooks
  • Rhino 5
  • And many others

Fix, Clean & Optimize PC Using RegInOut

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Determine Registry Permissions

Installer program typically makes changes to your computer Registry to save and retrieve the required information. The process fails when your user account doesn’t have privileges to access Registry entries.

Windows 8.1/ 8/ 7/ Vista

  1. Press Windows Key + R keys simultaneously.
  2. This opens up the Run dialog box.
  3. Type RegEdit and click OK.
  4. Now that you have Registry Editor opened up. Locate the following subkey:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18
  1. Select the subkey named Components and click Edit | Permissions.
  2. In the Permissions dialog box that opens, click Advanced button | Owner tab.
  3. Select Administrator user. Specify full control to the subkey. To do so, check-up Full Control check box under Allow column.
  4. Click Apply | OK.
  5. In the same manner, provide administrative privileges to the following subkey:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.pdf
  1. Exit out of the screen.

 

Uninstall all Previous Instances

If you search you may find a previous version of the program you’re trying to install. Typically many software programs do not support multiple versions on the same machine. Check for previous versions of the software to avoid installation errors and conflicts.

Windows 8.1/ 8

  1. Press Windows Key + X, select Programs and Features.
  2. Now that you have a list of all installed programs. Select an earlier version of the concerning program installed on your PC, click Uninstall.
  3. Follow the removal wizard. Restart your PC when you’re finished removing it.

Windows 7/ Vista

  1. Click Start, type Uninstall a program in Search Box.
  2. Open the keyword from Search Results.
  3. Refer Steps # 2-3 under Windows 8.1/ 8 user’s section.

 

Check for Spyware

Your computer may be infected with a virus or spyware. Deep scan your PC and remove infected files.

Kaspersky Internet Security 2015

  1. Open it through its system tray icon.
  2. Click large Scan icon in main UI.
  3. This opens up Full Scan page. Click the Run Scan button. It may take several hours. It is suggested to keep your computer idle.

For more information about latest security updates, please visit Microsoft Safety & Security Center.

 

Temporarily Disable Webroot Spy Sweeper/ McAfee VirusScan

Both of these programs have been known to cause error 1402. Temporarily disable Webroot Spy Sweeper/ McAfee VirusScan and check if the problem still persists.

Configure System Settings

Properly configure your system settings using Command Prompt as follows:

  1. Open Command Prompt as administrator.
  2. Type following command and press Enter:

Command

 

Run Setup as Administrator

Provide adequate administrative permissions to the setup and run it again.

  1. Right-click the setup.exe or install.exe program, as the case may be.
  2. Select Properties from context menu.
  3. This opens up Shortcut Properties dialog box.
  4. Click Compatibility tab.
  5. Check-up the box named Run this program as an administrator.
  6. Click Apply | OK.
  7. Now right click your setup, select Run as administrator.

 

Turn On Built-In Administrator

Make changes to local users and groups settings. Make sure administrator account is not disabled in that tool.

  1. Press Windows Key + C, click Search icon.
  2. Type lusrmgr.msc in the Search Box.
  3. Click Apps icon, and then open the keyword from Search Results.
  4. Now that you have a new program opened up- Local Users and Groups.
  5. In the left panel expand:
    Local Users and Groups (Local) | Users
  6. Double-click Administrator in the right panel.
  7. This opens up Administrator Properties dialog box.
  8. Click General tab. Uncheck the box named Account is disabled.
  9. Click Apply, and then OK.
  10. Exit the tool. Reboot your PC.